1. Acceptance of Terms

By accessing and using the www.brushtones.com (the “Site”), you agree to comply with our company – BRUSHTONES FZ LLC and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, kindly refrain from using the Site.

2. Products and Orders
   a. Product Information: We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, or other content on the Site.
   b. Order Acceptance: All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
3. Pricing and Payment: 
   Product Prices: Prices for our products are listed in the respective product listings and are subject to change without notice.
   Payment: We accept Credit cards, debit cards, paypal and cash on delivery. By supplying payment information, you confirm and warrant that you possess the legal authority to use the provided payment method.
4. Shipping and Delivery: Shipping costs and estimated delivery times are provided during the checkout process. Actual delivery times may vary depending on your location and other factors beyond our control. Please refer to our Shipping Policy for more information.

5. Returns and Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Refund will be processed in case:

1. The product is defective.
2. The product was damaged during transit.
3. The product was tampered with prior to reaching the customer.

 Please review the Return policy  before making a purchase.

6. Exchange of products
   Once a purchase is made, it is considered final, and we do not facilitate exchanges for other items. We encourage all customers to carefully review product details, dimensions, and other relevant information before completing a purchase. If you have any uncertainties or concerns about a product, please reach out to our customer service team at info@brushtones.com before placing your order. Our team is here to provide assistance and address any questions you may have.
   
   
7. Cancellation Policy
   If a client cancels before shipment or receiving the product, they may be entitled to a refund minus the shipping costs covered to ship the product and re-ship the items back to us. Refund will be done once the cancelled order is returned back to us in original packing without any damage.

 8. Intellectual Property
Copyright: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of BRUSHTONES FZ LLC and is protected by copyright laws.
Trademarks: “Brushtones” and our logo are trademarks of Brushtones. You may not use these trademarks without our prior written consent

 9. Privacy Policy
Personal Information: We collect and use personal information in accordance with our Privacy Policy. By using the Site, you consent to the collection and use of your personal information as outlined in the Privacy Policy.

10.Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates

11.Changes to Terms and Conditions: BRUSHTONES FZ LLC reserves the right to update, modify, or revise these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Site.

If you have any questions or concerns about these Terms and Conditions or have any other queries, please contact us at info@brushtones.com